Following the emerging trends across the globe, the Telangana government has taken several steps to offer services at the doorstep of citizens. Unlike in the past, there are no hassles securing any help from any government department and now they can do it on their own over a mobile phone or personal computer.
Inaugurating the 24th national conference on e-Governance, Mr Rama Rao apprised the delegates that MeeSeva, in the first few years, was focused on improving the citizen service delivery through the Government departments. MeeSeva was completely re-engineered with technology and process changes and is rolled as MeeSeva 2.0 in early 2017.
MeeSeva is a highly scalable platform serving an average of 1,00,000 Citizens every day through 4,500 centers across the state. As per the e-Taal of the Government of India, MeeSeva ranks first in terms of the number of e-transactions per thousand population.
About 21 crore citizens were served and Rs 27000 crores transactions were recorded since its inception.
The Telangana IT minister said to promote digital payments, the Government has launched T- Wallet, a digital wallet in June 2017 which is now serving 2.8 crore citizens and transactions worth Rs 14000 crores were recorded.
“It is an Anytime Anywhere digital payment option for everyone. It serves through Online (Desktop, laptop), Smart Phone, Feature Phone, and even No Phone.”
That Government which governs the least is the best form of Governance, he said adding that the Chief Minister Mr K Chandrasekhar Rao always emphasized that the real test of technology lies in how it impacts and benefits every citizen.
The state government is providing internet services both in rural and urban areas to enable citizens to benefit from technology,
–Gollapudi Srinivasa Rao